With Tegaru, travel light in Japan: we transport your luggage between your hotels and apartments so you can fully enjoy your stay.
Our customer service in France and Japan, available in French and Japanese, allows you to book or modify a delivery in just a few moments.
Simplify your trips to Japan with our luggage management and transport service. Travel light and stress-free: drop off your suitcases at the konbini nearest to your departure point, we deliver them to your destination safely.
The idea is simple: instead of dragging suitcases through stations, metro staircases and packed trains, you hand them to Tegaru in the morning and find them the next day at your next accommodation. In between, you sightsee hands-free.
Konbini Drop-off
Drop your suitcases at the konbini closest to your departure point. Show the QR code you received when booking and the staff handles the rest: no label to fill in, no Japanese to speak.
Secure Transport
Your luggage travels on the Japanese delivery network, known for its punctuality. A tracking link is sent as soon as your bags are collected, so you always know where they are.
Everywhere in Japan
From Tokyo to Okinawa via Kyoto, Osaka, Hiroshima, Nagano and Hokkaido: we deliver across the country, to hotels and rental apartments alike.
Forwarding luggage is common practice in Japan, but it gets complicated fast when you cannot read Japanese and no customer service answers in your language. That is exactly the problem Tegaru solves.
Changing cities easily eats up half a day: full lockers, coin lockers too small, station staircases with no lift. Send your luggage the day before and you get that time back for sightseeing, boarding the Shinkansen hands-free.
Our teams are reachable in France and in Japan. You book, change or postpone a delivery in your own language, without a Japanese-only form or a machine translator at the very moment you need clarity.
Most deliveries are made the day after drop-off. Allow two days for Okinawa and remote islands. A tracking link is sent to you as soon as your suitcases are collected.
The price depends on the number of bags and the route, and it is shown before payment. Our multi-leg routes start at €160 for three legs, with no surprise surcharge once you are in Japan.
A few official references to help you plan your stops and understand how luggage forwarding works in Japan.
Four steps and about ten minutes of your time. You book online, drop your luggage at the agreed point, we carry it, and you pick it up at your next accommodation.
Registration
Fill in the online form: departure point, destination, preferred date and time slot, number of bags. It takes a few minutes, then you receive your confirmation and your QR code.
Luggage Drop-off
Drop your luggage at the place agreed when booking — konbini, hotel or accommodation. Show your QR code: the staff prints the label and takes over.
Delivery
Enjoy your day hands-free while your bags travel. Delivery happens the day after drop-off in the vast majority of cases, two days towards Okinawa and remote islands.
Luggage Pick-up
Collect your luggage at the delivery address. At a hotel, reception keeps it for you; in an apartment, you simply need to be there during the chosen slot.
You pick the delivery date and time slot when booking. There is nothing else to do afterwards: the tracking link is sent to you automatically.
Three multi-leg routes built from the itineraries most travelled by our customers. Each route bundles several legs at a fixed price, bookable in one go.
Tokyo -> Osaka/Kyoto -> Osaka/Kyoto -> Tokyo
Three legs between the capital and Kansai, from €160. The most requested itinerary for a first trip to Japan.
Tokyo -> Osaka/Kyoto -> Hiroshima -> Osaka/Kyoto -> Tokyo
Four legs reaching as far as Hiroshima, from €200, to explore western Japan without ever carrying your suitcases.
Winter: Tokyo -> Hokkaido/Nagano -> Osaka/Kyoto -> Osaka/Kyoto -> Tokyo
Four legs that follow the seasons, from €225: the snow of Hokkaido or Nagano in winter, the beaches of Okinawa and Fukuoka in summer.
Would you rather build your own itinerary? Custom booking lets you freely choose every pick-up and delivery point.
We carry your luggage between the main stops of Japan's tourist itineraries, from northern Honshu to the southern islands. Hotels, ryokan, rental apartments and private homes are all served.
Delivery happens the day after drop-off across almost the whole country. Allow two days for Hokkaido, Okinawa and remote islands.
Short answers to the questions we are asked most often before a first booking.
Delivery takes place the day after drop-off in the vast majority of cases. Allow two days for Okinawa and remote islands.
At the point agreed when booking: a konbini near your departure point, your hotel or your accommodation. Show the QR code sent by email and the staff handles the labelling.
At a hotel, no: reception takes in and keeps your luggage. In an apartment you need to be present during the chosen slot, otherwise a second attempt is charged.
Suitcases of all sizes, travel bags and cabin luggage. Restrictions may apply to special items such as musical instruments or sports equipment.
Yes. A tracking link is sent as soon as your bags are collected and lets you follow the delivery in real time.